❓ FAQs

 

What types of products does NAMSHIRA offer?

NAMSHIRA specializes in a variety of interactive pet toys and stylish pet apparel. Our product range includes plush squeaky balls designed for engaging play and soft teddy bear sweaters that provide warmth and comfort for pets during colder months.

How do I choose the right size for pet apparel?

To select the appropriate size for pet apparel, it is essential to measure your pet's chest, neck, and back length. We provide a sizing chart on each product page to assist you in making an informed decision. It is recommended to choose a size that allows for a comfortable fit without being too tight.

Are the toys safe for my pets?

Yes, all of our interactive pet toys are made from high-quality, pet-safe materials. We prioritize safety and durability in our product design to ensure that your pets can enjoy their toys without risk of harm.

What is the best way to clean pet apparel?

To maintain the quality of our pet apparel, it is advisable to follow the care instructions provided on the product label. Generally, machine washing in cold water and air drying are recommended to preserve the fabric and prevent shrinkage.

Do you offer international shipping?

Currently, NAMSHIRA offers shipping within the domestic market. We are exploring options for international shipping in the future, so please stay tuned for updates regarding this service.

What is your return policy?

We strive for customer satisfaction. If you are not completely satisfied with your purchase, we offer a return policy that allows for returns within a specified period. Please refer to our return policy section for detailed information on eligibility and procedures.

How can I contact customer support?